Your Consent
By visiting our Web Site, completing an enquiry or booking form, requesting a booking in person or via telephone or by entering into a rental agreement with us, you are agreeing to the collection, storage and processing of the personal information you provide by Network Vehicle Hire
Collection of your Personal Information
On order to book or rent a vehicle from us we will need to collect some personal data from you. We may ask for your name, address, telephone number and email address along with details about the requirements of your rental. This helps us to ensure we are able to offer a product, which we believe suits your needs, process your booking, contact you if we have any problems with your booking and to send you confirmation of your booking. We may gather this information from our Web Site, over the phone, in person or from any forms we may ask you to complete.
Use of your Personal Information
We will hold any information provided to us to assist us in maintaining and improving the services we offer our customers and the management of our rental business. We may communicate with you to market our services or to contact you regarding a booking.
We will use the information you provide to us to establish your suitability for rental of the vehicle you have requested, this includes details of your driving licence along with details of any penalty points, convictions or endorsements that are provided to us by you or via the DVLA online licence checking services.
We may use information regarding the vehicle you have rented from us along with details of any accident, theft or claim involving the vehicle to help us with our own accident and risk management process, this may include the sharing of this information with our insurer or an independent regulatory or auditing body.
Financial Information
All transactions are made via secure payment solutions. We do not store credit card details nor do we share details regarding customer payments with any 3rd parties
Third Party Web Sites
Our Web Site may contain links to third party web sites. We do not monitor or control any information which may be collected if you choose to click these links.
Control of your Personal Information
Any person who has enquired about or made a booking with us may request to see details of any personal information we hold at any time by submitting a written request to us. You may also request any amendments to keep the information we hold up to date.
We have strict procedures for storing and disclosure of personal information inline with current GDPR regulations therefore we may need to verify your identity before we are able to disclose any information to you.
Please address any requests regarding personal information to:
Policy Changes
We will always update our website with any changes made to our privacy policy. We may also contact you to notify you of these changes if we feel this is necessary.
In summary
We are committed to protecting your privacy & personal information.
We will only communicate with you regarding your booking or rental or to notify you of details of our services, and those of our business partners.
We reserve the right to pass your information to third parties, if obliged by law to do so or for the purpose of crime detection, risk or accident management.
